PRIVACY POLICY

By visiting or shopping on our website, you accept and consent to these terms of use and any conditions, policies and notices contained or referenced herein (including, but not limited to, our privacy policy) (collectively, the “terms of use”), and you agree to comply with all laws and regulations applicable to our website. In these terms of use, the words “you” and “your” refer to each customer or website visitor and “we”, “us” and “our” refer to (“Candle Haven.”) Or candlehaven.ca.

Please note that it is your responsibility to review these terms of use. We reserve the right, at any time, to modify, alter, or update these terms of use, and your continued use of this website following such change(s) shall imply your consent to be bound by the modified, altered or updated terms of use. If at any time you find these terms of use unacceptable to you, or if you do not agree with these terms of use, please do not use this website.

If you have any questions regarding our terms of use, please contact us at [email protected].

 

PRIVACY POLICY

This privacy notice discloses the privacy practices for Candle Haven. It applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the web site

    1. How it is used and with whom it may be shared
    2. What choices are available to you regarding the use of your data
    3. The security procedures in place to protect the misuse of your information
    4. How you can correct any inaccuracies in the information

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

    • See what data we have about you, if any.
    • Change/correct any data we have about you.
    • Have us delete any data we have about you.
    • Express any concern you have about our use of your data.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately at [email protected]

 

COPYRIGHT

All content on our website (including design, text, graphics, logos, button icons, images, codes and software) is the property of Candle Haven.  The compilation of all content on this website is the exclusive property of Candle Haven and is protected by Canadian and international copyright laws. The contents of this website may be used solely for the purpose of, or in connection with, placing an order or shopping with candlehaven.ca. The copying, reproduction, use, modification, transmission, publication or distribution of this website for commercial purposes is strictly prohibited.

 

TRADEMARKS

Candle Haven, candlehaven.ca Logo, all images and text, and all custom graphics and designs are service marks or trademarks of Candle Haven and may not be used without our prior written consent.

 

ERRORS + OMISSIONS

The information contained on this website is for informational purposes only. While Candle Haven attempts to maintain the highest accuracy of content on our website, we make no claims, promises or guarantees about the absolute accuracy, completeness or adequacy of the contents of this website and expressly disclaim liability for errors and omissions in the contents of this website. This includes pricing, product descriptions and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This website and all information, content, materials, products and software contained herein are provided by Candle Haven on an “as is” and “as available” basis. Candle Haven makes no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, products or software contained herein. By using this website, you expressly agree that your use of this website is at your sole risk.

To the fullest extent permissible by applicable law, Candle Haven disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Candle Haven does not warrant that this website; information, content, materials, products or software contained herein; its servers; or electronic communications sent from Candle Haven are free of viruses or other harmful components. Candle Haven will not be liable for any damages of any kind arising from the use of this website or from any information, content, materials, products or software contained herein, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

 

INDEMNIFICATION

You agree to indemnify, defend and hold Candle Haven, candlehaven.ca, our officers, attorneys and employees harmless from any and all liability, loss, damages, claims and expenses, including reasonable attorney’s fees, related to your violation of the terms of use or the use of this website.

 

THIRD PARTY LINKS

Any links on this website to websites controlled by parties other than Candle Haven (“Third Party Websites”) is provided for your reference only. Candle Haven is not responsible for and does not endorse or accept any responsibility for the accuracy, availability, contents, products, services or use of any Third Party Website.
 

GOVERNING LAW

By using this website, you expressly agree that your rights and obligations and any dispute of any sort that might arise between you and Candle Haven shall be governed by and interpreted in accordance with the laws of the Province of Ontario without regard to principles of conflict of laws.